SVBONY AstroCam
Last Updated: December 12, 2025
Welcome to SVBONY AstroCam (the “App”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Wi-Fi astrophotography camera application and related services.
By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information (Provided by You)
We may collect the following information when you interact with us directly:
Email address, phone number
Support inquiry details
This information is only collected when you voluntarily provide it.
1.2 Device Information
We may collect limited technical information such as:
Device model and OS version
App version
Network type (Wi-Fi)
Log files for crash analysis
1.3 Camera & Media Access
To operate Wi-Fi camera features, the App requires permission to:
Connect to your SVBONY Wi-Fi camera
Capture images or videos
Save photos/videos to your phone
Display and manage local media files
The App does not collect, transfer, or store your media files on any server.
1.4 Wi-Fi Connection Data
To enable camera control, the App reads:
Wi-Fi network name (SSID)
Connection strength
This information is processed locally and never uploaded.
2. How We Use Your Information
We use collected information only for purposes directly related to the App:
To enable camera control and live preview
To save and manage captured images/videos
To improve app performance and stability
To provide customer support
To ensure security and prevent errors
We do not sell, trade, or share your personal information.
3. Data Storage & Security
All media files are saved only on your device, unless you manually export them.
We do not run cloud servers for user data.
Technical logs (if shared by you) are used only for debugging.
We take reasonable steps to protect your information, but no system is 100% secure.
4. Third-Party Services
Our App does not integrate advertising SDKs or analytics tools that collect personal data.
Some non-personal data may be processed by:
Apple App Store (for downloads, updates)
Google Firebase Crashlytics (optional crash logs)
These services comply with international privacy standards.
5. Children’s Privacy
The App is not intended for children under 13.
We do not knowingly collect personal data from children.
6. Your Rights
Depending on your region, you may have the right to:
Request access to the personal data we hold
Request correction or deletion
Withdraw consent for optional data sharing
To make a request, contact us at support@svbony.com
.
7. International Users
Your information may be processed in countries where our company operates.
By using the App, you consent to such transfers, consistent with this policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available within the App and on the App Store listing.
9. How to contact us
If you have any questions, comments or suggestions about this Privacy Policy, please contact us through the following means:
Email : support@svbony.com
Normally, we will respond within 7 days .
If you are not satisfied with our response, especially if our user information processing practices have harmed your legitimate rights and interests, you can also seek solutions through the following external channels: You can also file a complaint or report to the regulatory authorities in your area.
